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Below you will find a list of the services X-Cel Restoration provides. Please click on a service to learn more about it.
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24 Hour Emergency Service
X-Cel Restoration provides 24 hour emergency service for 13 counties in Southeastern Michigan. X-Cel Restoration guarantees to be on-site with our state of the art water extraction truck or professional board up team within 90 minutes or less to help restore your property with minimal loss.
Call toll free 1-800-547-1914, and speak to a live operator 24 hours a day, 7 days a week. At X-Cel Restoration, we know how important it is to react in a timely and efficient manner when disaster strikes. |
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Water Extraction/Drying
Water damage is progressive and items that could be restored or dealt with within the first 48 hours of the water damage may not be restored if emergency response is delayed. Although you might be tempted to use a shop vacuum or call a company that only has equipment to dry carpet, you should consider that water will wick up walls and travel under base molding and sill plates. It will penetrate through floor coverings into sub-floors, even causing water damage in rooms below.
In addition, if humidity inside the structure is not controlled, items that were not damaged from the original water damage could be damaged as a result of absorbing moisture from the air. Structures that are not dried out quickly and properly can become a food source for mold growth.
X-Cel Restoration guarantees to be on-site within 90 minutes of an emergency call in order to help minimize loss and disruption to you, in an already stressful situation. X-Cel Restoration Service Professionals are trained on current procedures, such as Rapid Structural Drying, and using state-of-the-art equipment and technology to dry your entire structure as quickly as possible.
Because we understand how important it is to react quickly in the unfortunate event of water damage, you can rely on X-Cel Restoration to provide emergency response and quick professional service 24-hours a day.
In the event of water damage, do the following:
- Stay calm! Call X-Cel Restoration 1-800-547-1914
- Make sure the water source is turned off. This will help contain the damage
- Turn off the breaker in the damaged area before you unplug or remove any electrical devices located on the wet carpet
- Place aluminum foil under the legs of any furniture which is in contact with wet carpet. This might help prevent furniture stains on your carpet
- Lift draperies away from wet carpet
- Pin up upholstered furniture skirts which may get wet
- Remove books, shoes, paper goods, fabrics, potted plants, and other items which may stain wet carpet
Do not attempt the following:
- Don't use your home vacuum, since electrical shock may result, as well as certain damage to the equipment itself
- Don't place newspaper in traffic areas to walk on, since newspaper ink transfers easily to the wet carpet fibers and may result in permanent staining
- Don’t walk on carpet any more than necessary. This will keep the damage from spreading to unaffected areas
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Fire/Smoke Damage
Fire does more damage than just destroy a building or personal property. Where fire hasn't reached, smoke surely has. Smoke gets behind cabinets, into closets, attics and air ducts often leaving a soot deposit and creating odor problems, along with depositing an acidic residue on your contents and belongings.
Our industry renowned team of clean up specialists provide quick response to save many items such as your high priced electronics, family heirlooms and pictures, porcelain items such as toilets and tubs, and metal surfaces such as light fixtures, doorknobs, and faucets from being pitted by smoke particles. The water used to put out the fire sometimes causes more damage than the fire itself. Again by responding quickly after a loss, our crews work to limit the damage that occurs from water affecting lights, appliances, metal fixtures and any items of personal property.
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Complete Contents Restoration
A structural loss can be an overwhelming experience, and in many cases involves personal property damage.
At X-Cel Restoration, we maintain a 15,000 square foot state-of-the-art facility to decontaminate and store all your salvageable personal property. Whether the loss is due to mold, water or smoke and as long as it can be cleaned and restored, we can and will get the job done.
When one of our Service Professionals responds to your loss of contents, each item is carefully inventoried and expertly packaged as if it were our own. At our warehousing facility, the items are meticulously cleaned, using state-of-the-art ionizing and drying machines and also our sealed Ozone Chamber to remove all odors. X-Cel Restoration is also fully equipped to clean and restore your contents on site as a viable option given your particular loss. |
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Mold Remediation
Mold has become an increasingly significant health issue over the past several years. At X-Cel Restoration, our technicians are trained and certified to use the state-of-the-art equipment and mold remediation techniques to ensure your family’s well being.
We are focused on providing solutions to contamination within structures, including development and implementation of mold remediation plans, oversight and care of mold remediation jobs. |
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